Staying Connected During Power Outages

Be Prepared When the Power Goes Out

Severe weather and unexpected events can cause power outages, which may also impact your internet and phone service. At Outer Reach Broadband, we understand how critical it is to stay connected—especially during emergencies. With the right preparation, you can minimize disruptions and maintain access to essential communication.

Why Even Traditional Phone Service Can Fail

Even conventional landline phone service isn’t immune to outages. In rural areas, issues like aging copper lines, damaged infrastructure, and power loss to service cabinets can cause service interruptions. That’s why it’s essential to have a backup plan in place.

Backup Options for Staying Connected

If your power goes out, here are some ways to keep your phone and internet running:

1. Use Your Cell Phone (If Reception Allows)

Cell phones are the most common backup for wired phone service. However, if your area has poor cell reception, consider additional options.

2. Connect Your Equipment to a Backup Generator

  • If you already own a generator, simply plug your Outer Reach Broadband battery into it for seamless backup.
  • If you don’t have a generator, a small, affordable one can keep your service running and be useful for other household needs.

3. Use an Emergency Battery Pack

  • Portable battery packs (like those used for jump-starting a car) often include a standard 110V outlet that can power your network equipment.
  • Depending on battery capacity, this can extend service for 8–24 hours.
  • Another option is using an inverter connected to a car battery for a similar power extension.

4. Consider a Basic Landline as a Backup

  • Some customers opt for a low-cost, dial-tone-only landline service for emergencies.
  • Plans start around $18/month and charge per-minute rates only when used.
  • Combining Outer Reach Broadband with this backup option is often more affordable than traditional full-service landlines.

Plan Ahead for Peace of Mind

Power outages are unpredictable, but with these simple steps, you can ensure that you and your family stay connected when it matters most. If you have questions about backup power options for your Outer Reach Broadband service, feel free to reach out—we’re here to help!

Battery Backup for Your Internet & Phone

To stay connected during a power outage, we recommend using a battery backup (UPS device) for your internet and phone service. These are widely available at electronics stores like Best Buy and Staples. A UPS can keep your equipment running, allowing you to make calls and access essential online services when the power goes out.

  • Turn off your computer or set it to “sleep” mode to conserve power.
  • Only keep essential devices connected to the backup to extend its runtime.

Tips for Maximizing Battery Life

Planning ahead with a reliable battery backup ensures you’re prepared for unexpected outages. If you have questions about compatible backup options, we’re happy to help!