All of our networks operate with fiber which is the most efficient and effective way to transfer data. In some areas we offer a fiber to the home product which connects your home directly to the fiber hanging from the telephone poles on your street. This will always be the most effective way to deliver the highest speeds.

Our fixed wireless networks also rely on fiber to provide the essential connection for our radios and antennas which we place on towers to serve your home. While fixed wireless will also provide reliable connectivity and higher speeds than many other technologies, particularly DSL, which tend to be reliant on vast and antiquated infrastructure.

In the end, both delivery methods are state-of-the-art and will provide you with safe, reliable and fast connectivity.

Our servers are state-of-the-art and they are monitored 24/7 by trained professionals. We firmly believe in investing in the most reliable people and technology to ensure reliable and safe internet connectivity.

A critical part of our job is to be continually updating and modernizing our equipment and software to make sure we are on the forefront with security protocols. Furthermore, our fixed wireless connections require strict encryption software so we can provide you a secure and reliable connection.

While it is incumbent upon us as your trusted internet provider to ensure the safety and security of your connection you must also practice safe browsing and data transfer habits. We strongly encourage you to stay away from suspicious sites and to not open unknown or suspicious attachments as those both could have negative effects on both your system/hardware and ours as well.

Outer Reach connects to the internet through a high-speed fiber connection distributed via wired and wireless connections to our networks across Maine. A small radio antenna is installed onto the eave of your home for you to receive the internet connection from the Outer Reach network. This wireless transmitter/receiver creates a secure connection with one of our wireless towers. It captures an encrypted radio frequency, which then runs through your home using a fiber-optic cable, bringing internet to your location.

To learn more visit our Bridging the Digital Divide page.

Like you we are also customers of internet service providers (ISPs) in our homes and offices. Over the years we have found two trends from these ISPs: (1) they rarely produce the upload and download speeds that are advertised and (2) we are frequently told that we need higher speeds than we can actually use. Part of our goal at Outer Reach is to help educate the public on what internet speeds people actually need to live and perform their day-to-day routine from virtual school and working at home to streaming content.

Use our Bandwidth Calculator

We feel that ISPs have made gaining internet access more imposing and complicated than it must be. Our promise to you is to be upfront about the speeds we can deliver to your home and then deliver those speeds on a constant basis. You will notice that we do not offer lots of different speed and service tiers. This is because we want to provide all our customer, whether served by fiber to the home or fixed wireless connections, the highest throughput possible.