A Maine owned business since 2020

COVID-19 Information

Residential

Because each area is different and everyone’s needs are not the same we offer different services in different areas. Examples of those services include fiber to the home networks in community and property settings along with fiber-backed fixed wireless solutions in areas where we are able to deliver that solution.

What differentiates Outer Reach, a trusted local provider, from the larger nation-wide brands?

  • Customer Service

  • No long term contracts

  • No hidden fees

  • Local attention and service from fellow Mainers

  • Round the clock access to person-to-person customer support

  • No data caps or excess usage charges

We provide transparency and don’t charge you for more internet service than you need. Check to see how much internet your household needs with our internet speed test.

“Bridging the digital divide with locally sourced broadband requires a multi-faceted approach – check out how we leverage multiple solutions to deliver reliable broadband to your family”

Fiber to the Home

A fiber internet connection, sometimes referred to as FTTH, FTTP, or FTTX, is the use of fiber optic cabling to send and receive internet signals between Outer Reach and your home by using light. This allows your internet connection to literally travel at the speed of light and provides an unbelievably reliable connection with a nearly unlimited capacity for growth.

Fixed wireless

Fixed Wireless Internet is a specific way of bringing high-speed broadband internet to your home. We install a small radio antenna onto the eave of your home, pointing towards our local access point, typically a combination of an antenna and radio on a nearby telecommunications tower or telephone pole. This device captures an encrypted radio frequency, which is then run into your home using an ethernet cable.

Is Fixed Wireless the same as “satellite” Internet?

No. Fixed Wireless Internet is true local area high speed broadband unlike satellite solutions that have slower speeds and very high latency (aka lag). Satellite connections are poorly suited to internet access with pings times ranging from 500ms to 900ms making most internet applications very tedious to use (games, telephony, webcams, VOIP, VPN, etc). Simply put this is due to the distance the data has to travel back and forth between your house and the satellite.

In-building solutions

Our in-building solutions rely on a combination of the fiber and Fixed Wireless solutions discussed above to bring high-speed broadband to your building. After we bring the signal to your building we work with the building management team to use a combination of new and existing infrastructure to create a combination of wired and wireless access throughout the building. Typically, residents will have a basic level of wireless internet access throughout the entirety of the property combined with the option to upgrade to private, high-speed broadband in their own unit. We work with building management teams to design customized solutions as we know that two properties are never the same.

Frequently Asked Questions

Fixed Wireless Internet is a specific way of bringing high-speed broadband internet to your home. We install a small radio antenna onto the eave of your home, pointing towards our local access point, typically a combination of an antenna and radio on a nearby telecommunications tower or telephone pole. This device captures an encrypted radio frequency, which is then run into your home using an Ethernet cable.

A fiber internet connection, sometimes referred to as FTTH, FTTP, or FTTX, is the use of fiber optic cabling to send and receive internet signals between Outer Reach and your home by using light. This allows your internet connection to literally travel at the speed of light and provides an unbelievably reliable connection with a nearly unlimited capacity for growth.

No. Fixed Wireless Internet is true local area high speed broadband unlike satellite solutions that have slower speeds, slow uploads, and very high latency (aka lag). Satellite connections are poorly suited to internet access with pings times ranging from 500ms to 900ms making most internet applications very tedious to use (games, telephony, webcams, VOIP, VPN, etc). Simply put this is due to the distance the data has to travel back and forth between your house and the satellite.

Weather will not cause a degradation of service except during some severe storms. It is less affected from rain than a satellite dish. Your connection will normally remain stable during winter months or other stormy periods. From time to time severe rains or winds over a sustained period may cause some degradation of service but most customers experience a +99% uptime. Furthermore, our wireless Internet service does not require a “line‐of‐sight” connection from your structure to one of our towers. This is due to the fact that we use the latest LTE technology which is able to propagate more effectively through trees and foliage.

Outer Reach connects to the internet through a high speed fiber connection connected directly to the three ring binder fiber backbone that runs through Maine.

This high speed connection is then distributed via wired and wireless connections to our networks across Maine.

The wireless transmitter/receiver installed at your location creates a secure connection with one of our wireless towers bringing the internet to your location.

The internet connection into your location will function just as if you were plugged into any normal network, providing you a secure and high speed connection that you are then free to distribute to the devices at your location via a wired or wireless router.

wpChatIcon
Close notification
Now Available in Millinocket
Millinocket